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This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
At Singular, we are committed to protecting and respecting your privacy. We may change this Policy from time to time, so please check this page occasionally to ensure that you are happy with any changes. By using our website, you agree to be bound by this Policy. Any questions regarding this Policy and our privacy practices should be submitted by email to [email protected] or in writing to Singular. -----------------------. Alternatively, you can call us on +351 916678748.
WHO ARE WE?
We are Singular. We have 1 website; www.singularbaits.com
HOW DO WE COLLECT INFORMATION FROM YOU?
We collect information about you when you contact us directly or place an order online or by phone or email, or if you make an enquiry on our website.
WHAT TYPE OF INFORMATION IS COLLECTED FROM YOU?
The personal information we collect may include your name, address, email address, IP address, and information regarding which pages are accessed and when. If you place an order online or purchase a product from us, your card information is not held by us, it is collected by our third party payment processors who specialise in the secure online capture and processing of credit/debit card and or bank transfer transactions.
HOW IS YOUR INFORMATION USED?
Any or all of the above Data may be requested by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, the Data may be used by us for the following reasons:
internal record keeping;
improvement of our products / services;
emailing marketing materials that may be of interest to you;
contacting you for market research purposes, which may be done using email, telephone, fax or post. Such information may be used to customise or update the Website;
in each case in accordance with this privacy policy.
We may use your Data for the above purposes if we consider it necessary for our legitimate interests. If you are not happy with this, you have the right to object in certain circumstances (see the section entitled "Your rights" below).
For the delivery of direct marketing to you via email, we will need your consent, either through an opt-in or soft-opt-in:
"Soft opt-in" consent is a specific type of consent that applies where the customer has previously engaged with us (for example, the customer contacts us to ask for more details about a particular product/service, and we are marketing similar products/services). Under "soft opt-in" consent, we will accept your consent as given unless you choose not to do so.
For other types of e-marketing, we are required to obtain your explicit consent; that is, you are required to take positive, affirmative steps when consenting, for example, by ticking a checkbox provided by us.
if you are not satisfied with our approach to marketing, you have the right to withdraw your consent at any time. To find out how to withdraw your consent, please see the section entitled "Your rights" below.
WHO HAS ACCESS TO YOUR INFORMATION?
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
Third party service providers working on our behalf: We may pass your information to our third party service providers, outsourced agents and other associated organisations for the purpose of completing tasks and providing services to you on our behalf (for example, a courier company to deliver your order). However, when we use third party service providers, we only disclose the personal information necessary to provide the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please ensure that we do not disclose your information to third parties for them to use for their own direct marketing purposes unless you have asked us to do so, or unless we are required to do so by law, for example by a court order or for the purposes of preventing fraud or other crime.
When you use our secure online ordering pages, your order is processed by a third party payment processor who specialises in the secure online capture and processing of credit/debit card or bank transfer transactions. If you have any questions regarding secure transactions, please contact us.
We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to a third party or as part of any corporate restructuring or reorganisation, or if we are under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms of use or protect the rights, property or safety of our customers. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.
YOUR CHOICES
You have the ability to choose whether or not to receive information from us. If you do not wish to receive direct communications from us, you can select your choices by ticking the relevant boxes situated on the form on which we collect your information.
We will not contact you for marketing purposes by e-mail or telephone unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us by email at: [email protected] or telephone at +351 916678748.
HOW YOU CAN ACCESS AND UPDATE YOUR INFORMATION
The accuracy of your information is important to us. We are working on ways to make it easier for you to review and correct the information we hold about you. In the meantime, if you change your e-mail address, or if any other information we hold on you is inaccurate or out of date, please e-mail us at: [email protected] or call us at +351 916678748.
You have the right to request a copy of the information that Baitworks holds about you (we may charge up to 20 euros for information requests) to cover our costs.
Security precautions in place to protect the loss, misuse or alteration of your information When you provide us with personal information, we take steps to ensure that it is treated securely. Non-sensitive data (your email address, etc.) is usually transmitted over the Internet, and it can never be guaranteed that it is 100% secure. As a result, whilst we endeavour to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best efforts to ensure its security on our systems. Where we provide (or where you choose) a password that enables you to access certain parts of our websites, you are responsible for maintaining the confidentiality of that password. We ask you not to share your password with anyone.
PROFILING
We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively. We may also use your personal information to detect and reduce fraud and credit risk.
USE OF COOKIES.
Like many other websites, our website uses cookies. Cookies' are small pieces of information sent by an organisation to your computer and stored on your hard drive to enable that website to recognise you when you visit it. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your basket if you have not completed an order.
It is possible to turn off cookies by setting your browser preferences. For more information on how to disable cookies on your computer, please visit our full cookie policy. Disabling cookies may result in a loss of functionality when using our website.
We recommend that you ensure your web browser is up to date and refer to the help and guidance provided by your web browser developer if you are unsure how to adjust your privacy settings.
For more general information about cookies, including how to disable them, please visit aboutcookies.org. You will also find details on how to delete cookies from your computer.
LINKS TO OTHER WEBSITES
Our website may contain links to other websites run by other organisations. This privacy policy applies only to our websites, so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other websites, even if you access them using links from ours.
In addition, if you have linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and we recommend that you check the policy of that third party site.
16 OR UNDER
We are concerned about protecting the privacy of children aged 16 or under. If you are 16 years of age or under, please obtain your parent's/guardian's permission in advance whenever you provide us with personal information.
REVIEW OF THIS POLICY
We keep this Policy under regular review. This Policy was last updated in May 2021.